Payments and billing
How do I update my payment method?
You can do this yourself, and it takes a couple of minutes. You do not need to email us or send us any card details.
That page is run by ThriveCart, who handle our checkout and payments. Your new card details go straight to them and never pass through Babyem, which is exactly as it should be.
When to use it
- your card has expired, or is about to
- you have had a new card issued, or changed bank
- a scheduled instalment has failed and you want to fix it before we chase you
If a payment has already failed, updating your card here is usually all that is needed. Nothing about your course access changes in the meantime, so keep studying.
Anything the page will not let you do, or a payment problem that is not about the card itself, email info@babyem.co.uk and we will pick it up.