← Maternity Nurse Training help

Your London training

Can I move my London training date?

We understand that sometimes plans change. If you are on our Blended Maternity Nurse Training and cannot make your face-to-face training, you can move to another available date.

Because our training days have a limited number of places, a rebooking fee applies. It depends on how much notice you give us before your first training day:

• 21 days or more: £50 admin fee
• 7 to 20 days: 25% of your course fee
• Less than 7 days, or if you do not attend without letting us know: 50% of your course fee

The sooner you tell us, the lower the fee, so please email us at info@babyem.co.uk as soon as you know. Include your full name, your course and your training date. We work out the notice from the day we receive your email, and we will confirm your new date in writing.

If you are unwell

If you cannot attend because of a medical emergency, we will move you to another date free of charge. We just need a note or letter from your doctor or hospital. Without it, the usual rebooking fee applies.

Good to know

• Moving your training date does not affect your online learning. You can keep studying as normal.
• If you are paying in instalments, these continue as usual after a rebooking.
• If we ever have to change a training date ourselves, you can choose a new date free of charge or a full refund.

Cancelling

You can cancel for any reason within 14 days of your booking confirmation for a full refund, as long as you have not yet attended any of your face-to-face training. After 14 days, we are unable to offer a refund, but you can still move your training date as set out above.

You can read the full Cancellation and Rebooking Policy on our website.

More: Can I get a refund?